Privacy Policy

PRIVACY POLICY

This Privacy Policy explains how Unwired Access collects, uses, and protects customer information.

1. INFORMATION COLLECTED

We may collect:

• • Account and contact information
• • Billing and payment data
• • Service usage metadata (not content)
• • Network diagnostics and logs
• • Support communications

We do not monitor or inspect the content of customer communications except as required by law.

2. USE OF INFORMATION

Information is used to:

• • Provide and support services
• • Bill and collect payments
• • Maintain network performance and security
• • Comply with legal obligations
• • Improve service quality

3. DISCLOSURE OF INFORMATION

We may disclose information:

• • As required by law, subpoena, or court order
• • To upstream providers or vendors as necessary to deliver services
• • To law enforcement with valid legal process
• • To protect the rights, property, or safety of Unwired Access or others

We do not sell customer data.

4. DATA RETENTION

Information is retained only as long as necessary to:

• • Fulfill service obligations
• • Meet legal and regulatory requirements
• • Resolve disputes

Retention periods may vary by data type.

5. CUSTOMER RESPONSIBILITIES

You are responsible for:

• • Securing your devices and networks
• • Protecting account credentials
• • Ensuring privacy of connected users

6. SECURITY MEASURES

• • Unwired Access employs reasonable administrative and technical safeguards but cannot guarantee absolute security.
• • Use of the internet is inherently insecure.

7. CHILDREN'S PRIVACY

• • Services are not directed to children under 13.
• • We do not knowingly collect personal information from children.

8. POLICY CHANGES

This Privacy Policy may be updated periodically. Continued use of services constitutes acceptance of the updated policy.

9. CONTACT INFORMATION

Questions regarding privacy may be directed to: